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Teams and people

A Team is the people who do the work. Under the Software lens it is a resource, renamed: People is how many exist, and Working hours is when they are available.

On a Team’s General tab, People is how many people the team has. This is a different number from the People box on a step, which is how many of them may be on that step at once. See Steps and step kinds.

A new Team has no working hours and so works around the clock, which no real team does. Open the Shift tab and give it Working hours, such as an office nine to five.

Check that the Downtime Rule reads Preempt & Wait. That way a person puts the work down at the end of the day and picks it up the next morning, rather than working past the end of the day to finish an item and booking hours nobody worked.

The People tab holds the People table and, below it, a table headed Interruptions. That is where meetings, questions and incidents go, because they are hours of work like any other.

The team's People tab, with the Interruptions table and the Stand-up row.
Figure 1. The team's People tab, with the Interruptions table and the Stand-up row.

The starter model carries one interruption row, the Stand-up. Its Time Between Interruptions is how often it happens, and its Interruption Time is how long it lasts, both in minutes. A daily fifteen-minute stand-up is 1440 and 15. Make the meeting longer and the team finishes later, because the time comes straight off every working day.