10.3 – Arrival-Related Techniques
10.3.1 – Constant Supply of Entities
An arrival that supplies entities to the attached activity whenever that activity has the capacity to take more entities (any input queue capacity is ignored).
Suggested Technique
1. Create the entity and the activity at which it will arrive.
2. Create an arrival connection to the new activity from the entity.
3. On the arrival connection’s properties sheet, select Continuous from the Type pull-down box.
Example: The beginning of an assembly line has a constant supply of Part_A . Whenever the first assembly station ( Assembly_1 ) has a need for Part_A , it’s there.
TO DO: In the arrival connection’s properties sheet, select Continuous from the Type pull-down box. (This is the default connection type.)
10.3.2 – Fixed Interval Arrivals
Arrivals in which one or more entities arrive at fixed time intervals.
Suggested Technique
1. Create the entity and the activity at which it will arrive.
2. Create an arrival connection to the new activity from the entity.
3. On the arrival connection’s properties sheet, select Periodic from the Type pull-down box.
4. Enter the time interval and select the time unit.
5. Enter the quantity of entities to arrive at each interval.
Example: A tour group convenes in the lobby of a museum every hour to start a tour. The size of the tour group is 25.
TO DO: Place the entity and activity in the model. Connect the entity and activity and select Periodic from the Type pull-down box. Enter the 60 min in the Repeat every field and 25 in the Quantity per arrival field.
10.3.3 – Random Interval Arrivals
An average number of entities arrive randomly throughout a specified period. Useful in modeling situations where no specific pattern seems to exist.
Suggested Technique
1. Connect the entity to the storage or activity.
2. Select the connection and choose Periodic from the Type pull-down box.
3. Enter a distribution to create randomness in the Repeat every field. (The exponential distribution is recommended, e.g., E(10) would yield a random time period with an average of ten minutes.)
4. Enter the number of entities to arrive during the period. (This is usually left at the default of 1 .)
Example: A car wash gets an average of ten customers per hour arriving at random intervals. (This can be reduced to one customer about every six minutes.)
TO DO: Connect the Customer entity to the Line storage (where customers wait in line) and select Periodic from the Type pull-down box. Enter a distribution of E(6) to create an arrival about every six minutes.
10.3.4 – Appointment Scheduling
Arrivals occurring at specifically scheduled times such as office appointment schedules.
Suggested Technique
1. On the arrival connection’s properties sheet, select Scheduled from the Type pull-down box.
2. Click on the Define Schedule… button.
3. Use the Scheduled Arrivals dialog to define the appointment schedule (see example below).
Example: A dentist wants to model his office procedures including the appointment schedule to decrease patient waiting time. The appointment schedule is modeled using a Scheduled arrival with one patient arriving every half hour except during the noon hour.
TO DO: Create the Scheduled arrival connection. Click the Define Schedule button and create a schedule. Click the New button for each scheduled arrival. (Any changes to the edit fields are updated when you press the New button.)
You can define action logic for each scheduled arrival entry. This is done in the lower half of the Scheduled Arrivals dialog. This is mainly useful to assign specific attribute values such as patient type.
10.3.5 – Appointment Scheduling with Early/Late Adjustment
Arrivals occurring at specifically scheduled times with provision for variable early and late adjustment.
Suggested Technique
1. Define a scheduled arrival in the same manner as shown in Appointment Scheduling, except that the starting time should be adjusted down by the time the number of minutes any appointed might arrive early (the offset).
2. Define the first activity for the purpose of delaying the arrival for the distribution that defines the early or late function of the arrival.
3. On the route out of the first activity (the activity that sets the early or late delay) set the CycleStart attribute to the clock.
Example: A dentist wants to model his office procedures including the appointment schedule to decrease customer waiting time. Customers are told to arrive 5 minutes early, but experience has shown that they will arrive according to a distribution added to the scheduled time minus an offset.
If a customer had an appointment for 9:00 AM then the scheduled arrival would be set to 8:55. The first activity, “Early/Late Adjustment,” has a distribution in the time field that represents the percentage of people that arrive before the five minute period is expired. The attribute CycleStart is set to the current time so effect in the model is that the person walked in the door after the Early/Late Adjustment.
TO DO: Create the Scheduled arrival connection. Click the Define Schedule button and create a schedule by entering times that are less than the real appointment by a predetermined offset. Create an activity that has the sole purpose of delaying the arrival by a early/late distribution. Enter this distribution in the time field. In the route leaving the delay activity, set the CycleStart attribute to the CLOCK() function.
You can define action logic for each scheduled arrival entry. This is done in the lower half of the Scheduled Arrivals dialog. This is mainly useful to assign specific attribute values such as patient type.
10.3.6 – Batch Arrivals
Arrivals in which two or more entities arrive together (i.e. the arrival quantity is greater than one) and are then batched tog
ether.
Suggested Technique
1. Create a Periodic or Scheduled arrival with a temporary entity for the arrival. Set the quantity per arrival to one.
2. In the action logic of the arrival, set an attribute equal to a distribution of the quantity to be batched.
3. From the first activity define a Create route with the newly created attribute in the quantity field.
4. In the second activity set the Batch Quantity to the same newly created attribute.
Example: A theme park groups or batches its customers in the Lobby for tours and other activities. Every hour the park begins a new tour and groups the customers that have arrived up to that time. (No more than about 75 show up at one time for a tour.
TO DO: Create an arrival to a storage. In the action logic of the storage set a attribute to the distribution that represents the quantity desired. Make a Create route from the storage with the attribute used for the quantity. In the Batching Area activity set the batch size to the same attribute. Set the input queue to at least 75.
10.3.7 – Production Lot Scheduling
A production schedule in which a sequence of different items are repeatedly produced.
Suggested Technique
1. Create an arrival from each entity type to the starting activity. Make sure you create the arrivals in the order they occur.
2. On the arrival connections’ properties sheet, select Periodic from the Type pull-down box.
3. Enter the quantity for each entity arrival (the quantity to be produced).
4. Each Repeat every field should have the same time in order to maintain a consistent arrival sequence for each of the entity types being processed.
5. In the First time fields, enter the amount of time each arrival will be delayed from the simulation start time.
Example: An assembly line is scheduled to produce three treadmill models but can only produce one specific model at a time. The production manager wants the assembly line to repeatedly produce 20 of Model_A, 17 of Model_B, and 28 of Model_C, in that order.