Get Started with Self Teaching Guide

Getting Started

The self-teaching guide is designed to walk you through a series of interesting lessons and exercises to help you become proficient with ProcessModel.

Install the Software

If you do not already have ProcessModel installed, download a trial or purchase your copy.

Model Files

The file extension for ProcessModel is .SPG. To open a model, open ProcessModel and click the Open (CTRL + O) option from the File menu and select the a file with the .SPG extension. Do not simply double-click on a model file from My Computer or Windows Explorer. Doing so may not open the application properly.

To open a backup file, select a .SPGB file.

Lesson Questions

To aid in your learning process, each lesson will have questions to check your comprehension of the covered concepts. Your answers can be verified by checking the Appendix at the end of this guide.

Self Teaching Guide Conventions

The following icons will be used throughout this manual to indicate sections to take note of.

Action to take
Important information to be aware of
Tip or something to think about
Questions to answer in order to confirm comprehension of information covered
Watch tutorial video
Bold Menu items to click, text to be typed, or other actions to take

Self Teaching Guide

Getting Started


  1. Your First Model
  2. Replications and Distributions
  3. Entity Arrivals
  4. Routings
  5. Attributes, Variables, and Action Logic
  6. Shifts
  7. A More Complex Call Center
  8. Model Building Techniques

Case Studies

  1. Analysis
  2. Replications
  3. Froedtert Hospital Improves ICU Care
  4. Nuclear Site Cleanup
  5. Restaurant Customer Seating Optimization

Appendix: Answers to Lesson Questions

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