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Model Objects Update Fails

Update to the Model Objects fails after click Model Objects \ Check for Updates with the following prompt:

Model Object Update FailedTitle: ProcessModel Update
Message: ProcessModel was unable to connect to the server at this time, please try again later.

Reason: The above prompt is usually received when the user is not connected to the internet or access to remotely connect and check for updates on the ProcessModel server are blocked by your IT.

Solution: Please follow the procedure manually download Model Objects.

  1. Click here to download Model Objects as a zip file.
  2. Once downloaded, extract the zip file.
  3. Copy/replace all the models (model objects, demos and layout) to their specific directories under the following path: C:\Users\Public\Documents\ProcessModel.

If you need further help, please contact support.

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