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Missing Arrival Types

Scenario:

When trying to change arrival type, the only option available is Periodic, all the other options are gone. How do I get the missing arrival types back?

18-Arrival-Type

Reason:

You are running in Live Process Mapping mode rather than ProcessModel mode.

Solution:

Live Process Mapping is a mode for running simple animation-only models which are typically used to demonstrate a basic process flow. Many of the features of ProcessModel such as times, cost, resources, etc. have been removed. Take these steps to switch from Live Process Mapping mode to the full ProcessModel mode.

  1. Click Tools / Switch to ProcessModel.
  2. Close ProcessModel and start it again.

If you need further help, please contact support.

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