Process Mapping Helps Air Force Base Hits Refueling Targets

When an air force base was faced with the challenge of increasing throughput of a refueling system with 50% less hydrants due to reconstruction, they turned to ProcessModel. Using ProcessModel, a Process Mapping and Simulation tool, an optimum solution was found that saved taxpayer money, serviced existing traffic and provided [...]

Number One Process Improvement Blunder

The main reason a business can’t design and implement responsible and effective process improvement programs aren’t that mysterious. In fact, a review of current literature shows that, in the aggregate, there are probably three characteristics to process improvement programs that have fallen short of the mark. […]