Self teaching guide
A guided path that takes you from the basics to a complete model at your own pace.
- Self Teaching GuideThe self-teaching guide is designed to walk you through a series of interesting lessons and exercises to help you become proficient with ProcessModel.
- Lesson 1: Your First ModelBuild your first ProcessModel simulation, a simple call center: place activities, connect routings, set timing, and run the model.
- Lesson 2: Replications and DistributionsDistributions (which we will discuss later in this lesson) are a method used in ProcessModel to introduce randomness or variability. For example, you...
- Lesson 3: Entity ArrivalsEntities are the things that move through your process. They include things like phone calls, patient's, customer orders, raw materials, service...
- Lesson 4: RoutingsRoutings are lines that connect the locations (activities, storages, etc.) in the model. Ten different kinds of routings allow for great flexibility in...
- Lesson 5: Attributes, Variables and Action LogicAttributes are placeholders associated with an individual entity. Its value cannot be seen or changed by any other entity. An attribute describes an...
- Lesson 6: ShiftsBy assigning a shift to a resource or activity, you create a fixed block of time when that resource or activity is available to work on entities. Shift...
- Lesson 7: A More Complex Call CenterOur call center is quite simple. Though our next example is still fairly simple, let’s consider some additional issues such as the number of phones...
- Lesson 8: Model Building TechniquesThere's not a right way to build a model. Most problems can be approached from many different angles and use different solutions. One of the benefits...
- Case Study 1: AnalysisAlthough the model used in the case study wouldn’t be recommended for starting your own business, it is valuable for the purposes of demonstrating...
- Case Study 2: ReplicationsIf a picture is worth a thousand words, how much is a dynamic, moving picture worth? Let’s find out. Rather than just talk about the theory behind the...
- Case Study 3: Froedtert Hospital Improves ICU CareFroedtert Hospital, located in Milwaukee, Wisconsin, is the only ACS verified level 1 trauma center in southeastern Wisconsin. The hospital has almost...
- Case Study 4: Nuclear Site CleanupWashington Closure Hanford (WCH, LLC) won a contract with the Federal government to clean up low risk toxic waste at a retired nuclear site in the...
- Case Study 5: Customer Seating OptimizationA popular and successful restaurant suffered from a well known, long standing problem (literally). We’ve all seen and experienced it; long lines...
- Appendix: Answers to Lesson QuestionsAnswers to the questions posed throughout the ProcessModel self teaching guide lessons.

