Contact Support

Want to get great support?

Follow the guidelines below when requesting technical support:

  • Clearly state your question or problem.

  • Attach the model with the problem area highlighted.

  • Try to present one issue or question at a time whenever possible.

  • Support is reserved for users with active Maintenance & Support.

  • Support does not include model building, or training.

Support personnel are available by phone and email from 7 a.m. to 4 p.m (Mountain Standard/Daylight Time). Monday through Friday, except for U.S. holidays.

Get in touch

    Name: *

    Operating System: *

    A detailed description of your problem / question: *

    Technical support

    Phone: 801-356-7165

    Student Support is provided via email only

    Fax: +1 (866) 747-8819


    ProcessModel, Inc.
    7307 Rocky Lane,
    Eagle Mountain, UT 84005 USA