When Will You Need This? When you need to have a random arrival pattern that repeats over the time period of a week, month, quarterly or yearly. Model Object The following model object will be used: Arrivals \ Weekly OR Monthly OR Quarterly OR Yearly. How to Use the Model Object 1. Open Your Model [...]
When Will You Need This? When you need to convert historical arrival data into a statistical representation of the arrivals. This especially useful for an inbound call center or a service center when the volume is greater than 100 per day, general patterns repeat weekly and more than 26 weeks of data has been collected. [...]
When Will You Need This? To create arrivals according to a pattern when given only weekly summary information. When you are given actual quantities per week: AND you need the arrivals spread across the days of the week and the hours of the day This model object takes actual weekly arrivals summaries for [...]