Out of all the business process improvement problems we deal with, tasks waiting for input are the most frustrating. The ones I’m talking about are when you have 50 insurance policies that you are trying to underwrite and each one is waiting on some information from a variety of resources. Before completion, [...]
The Company* Inc. uses ProcessModel to reduce operating expenses by $133 million over three years by directly attacking the value stream. See the strategy. […]
Visual indicators are used to to display status information during a process simulation. Yeah, yeah, but why? Well, the type of decisions we are making with simulation are not of the “which type of toilet paper should we use” variety. If the decision requires simulation it is generally complex with many relationships that have been difficult to understand [...]
There are 4 main reasons, that we’ve found, that will keep your project from succeeding. It’s important to identify potential hurdles before you even begin, so we’ve done the homework for you. […]
“It’s rare to find an immediately available, true and correct description of a process under study.” Most organizations have a procedural guide that defines what’s supposed to be done and by whom, but that’s about it. […]
The truth is, the main reasons a business can’t design and implement responsible and effective improvement programs aren’t that mysterious. In fact, a review of current literature shows that, in the aggregate, there are probably three characteristics to improvement programs that have fallen short of the mark. […]
Can it handle my process problem? Not all process improvement tools are the same, they each have particular strengths. Don’t be lulled into a false sense of security with an overview or a canned demo. […]
The only way to get truly get LEAN — as opposed to superficial “spot reduction” — is to understand and work the whole system. […]
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The importance of using billboards to display critical Process Improvement data is as easy to understand as the use of a wheel. It just makes sense! […]