ProcessModel 3-day Training Class - Dramatically Improve Your Processes

Learn to Slash Costs and Improve Profit

Our 3 day class provides you with the key skills and knowledge needed to enable you to quickly secure a substantial ROI (return on investment) for your business by exploiting the full potential of ProcessModel's powerful simulation and business improvement tools. Our small class size ensures that you get personal advice and help from our experienced trainer who provides consulting services companies from many different sectors. You'll learn from hands on exercises that build progressively on the knowledge you acquire. Training benefits include:

• Model building based on familiar business processes
• Guidance on suitable project identification through to implementation of results
• Exclusive insight into the tips and techniques used in many simulation modeling projects
• Instruction from an experienced trainer and internationally recognized business consultant
• Access to our advice and guidance used by many US and overseas companies
• Acquire sought after business process simulation knowledge and skills

Courses can also easily be arranged at your location.

Getting Started with Simulation Modeling

Planning your business improvement project is crucial and you'll discover how to set specific objectives that will help you determine key performance indicators that ProcessModel will help you establish to measure outcomes-costs, activity times, resource utilization and much more.You'll learn how to:

• Quickly create ProcessModel flow diagrams that model your business process
• Verify flowchart diagrams
• Assign model building duties to the project team
• Add Resources, shift patterns and wage costs
• Exploit real data from your workplace to obtain accurate timings and costs
• Evaluate improvement options using key conditions - Complexity,Variability and Interdependence

Once you build your models you will be taught how to add data to them to mimic the behavior of your real-life business processes.Data from your workplace can be cut and pasted in seconds and analyzed automatically to produce accurate frequency distributions that can be easily used to populate many fields - arrival patterns of clients, vehicles, logistics, processing times for handling, transactions and processing, costs for materials,breakdowns and repairs - and much more.

Courses can also easily be arranged at your location.

Analyzing Output Reports

Discover how to interpret and exploit the statistical output reports and graphs automatically produced by your ProcessModel simulation models. You will also learn how to track and measure changes in process variability and how you can use this data to eliminate delays, bottlenecks and inefficiencies. In addition you'll learn how to:

• Identify and extract key performance indicator data to provide persuasive written reports and management presentations
• Exploit time series data to help you improve key business area performance
• Develop rapid analysis through the correct choice of "selected statistics"
• Customize onscreen animation to help communicate the data and sell your business improvement plans

You'll also receive personal instructions on how to best present your data and recommendations to the process owners and management team for implementation of the changes you recommend.You will also master adding onscreen data labels that show key data during the model as it is running - typically to show critical events like work in progress, performance against quality standards, gathering costs and much more.

Courses can also easily be arranged at your location.

Exploit ProcessModel's Advanced Applications

ProcessModel's advanced applications allow you to conduct many types of analyses across your business improvement and change management activities.These tools reside within the ProcessModel toolset and you'll quickly learn how to:

• Analyze raw data using Stat::Fit and Export results to ProcessModel
• Discover how to create and run Scenarios
• Assess the impact of shift changes with the Shift Manager
• Exploit Action Logic to capture complex business behavior
• Use Variables and Attributes to track your key performance indicators
• Link sub-models to ensure processes can be organization wide

By mastering ProcessModel's business improvement tools you'll quickly learn how to apply these to get results for your business that improve the bottom line.You can easily set up key variables to allow you to compare revenues against running costs to ensure that your processes are optimized.

Courses can also easily be arranged at your location.

Our Training Staff

ProcessModel Training is normally provided by Scott Baird, CEO of ProcessModel.His ProcessModel training classes and workshops have been provided to major US and international organizations including: General Electric, KPMG, The Social Security Administration, Raytheon, Lockheed Martin, ESPN, Bank of America, 3M, all branches of the US military, MD Anderson Cancer Center, Mass General Hospital and hundreds of others. Scott also provides process improvement consulting services to major international organizations.Working closely with Scott you'll gain:

• Exclusive access to his tactics for selling Process Improvement changes to your senior management teams
• Insight into how he selects projects that provide the highest Return on Investment
• Understanding of what to model and what to ignore so that projects can be completed in record time
• Awareness of how to Verify and Validate your model data and results with stakeholders

Courses can also easily be arranged at your location.

Course Key Benefits:

• Convenient - training without travel and downtime allows you more effective use of your time.
• Relevant - the instructors have deep knowledge of many industries from years of consulting and training. You get the best possible training.
• Affordable - the bottom line is cost savings. Corporations save between 50-70% due to the elimination of travel expenses according to Training Magazine.
• Fun - by providing only the highest quality interactive content, ProcessModel not only effectively teaches simulation, but keeps you interested as well.
• Live, Instructor Lead Class - you receive all of the benefits of having an instructor,interaction, relevant examples and the ability to add information as the class progresses..
• Live Monitoring - students receive immediate feedback to assure the best return on your investment.
• Complete Lessons-learn ProcessModel in depth - Built in notes, tips & quick references, with exercises and practice files that increase your retention, up your level of involvement and keep the materials fresh.

Course Fee: $1295.00 per person.The fee is for training only and does not include software.

Class Times: 9:00 am to 5:00 pm Eastern Time daily.

Course Outline

Getting Started — An Introduction to ProcessModel and Process Improvement

• Process Simulation
• What Simulation Is Used For
• The Benefits of Simulation
• When and When Not To Use Simulation

Basic Model Building — Capturing Your Process

• The Modeling Environment
• Layout Space
• Toolbox
• Gallery
• Shape Palette
• Properties Dialog
• The Objects Used To Build a Process Model
• Entities
• Activities
• Resources
• Storage's
• Arrivals
• Routings
• Resource Assignments
• Warm-up Length
• Elements of the Simulation Window
• Speed bar
• Scoreboard
• Resource Status Lights
• Moving Entities
• Counters
  

What's Worked On and How Often Does it Arrive?

• Accounting for material costs
• Appointment book arrivals
• Bulk item arrivals
• Pull system arrivals
• Planned time arrivals
• Cyclic arrivals
• Arrivals to test the system maximum
• Arrivals to test and validate the model logic
• Reading arrivals in from external sources
  

What Work Is Done And Who Does It? — Working with Activities and Resources

• Establishing the work capacity and determining the size of input and output queues
• Activity cost, hourly cost, and cost per use
• Value-added, non value-added and business value added time
• Creating and using batches
• Random interruption of employees
• Developing resource and making assignments to work
• Creating resources shifts
  

Routings for Flow and Conditions of Movement

• Routing based on probability
• Routing based on user defined conditions
• Splitting entities into multiple flows
• Assemble entities from multiple sources
• Just-in-time routing
• Push routing
  

Using Attributes, Variables and Action Logic

• Develop and use entity specific information for routing and decision making
• Create custom behavior in model constructs
• Plot model characteristics over time to find out "when" problems are occurring
• Learn how to collect custom statistics
  

Using Distributions and Linking Hierarchical Models

• Using variability in your model
• Turn raw data into useful information in seconds
• Interpreting the output from highly variable systems
• Developing a top down approach using sub-models
  

Optimizing and Troubleshooting Your Model

• Creating experiments
• Using the output to optimize your process
• Common modeling errors and what to do about it
  

Managing Process Improvement Projects

• How to "Sell a Process Improvement Project to You Manager"
• How to start and manage a model project
  

What Computer and Software do I need for the Course?

Computer requirements:

• ProcessModel is certified on PC platforms running Windows 2000, Windows XP, or Windows Vista operating systems, and will run using the minimum hardware requirements specified by Microsoft for these operating systems.
• Headset with microphone. If you do not already have one, may we suggest a headset such as this one.

Software requirements:

• ProcessModel 5.3 - Test your installation by opening and running a demo model. Download the current version.
• Microsoft Excel version 2000 or newer.

Internet Connection:

• Connection speed greater than 1.5 Mbps

Final Preparations for the Course

Test your ProcessModel Installation:

1. Login using an account with typical user permissions.
2. Start ProcessModel by clicking Start | All Programs | ProcessModel | ProcessModel 5.
3. Open a demo model by clicking File | Open. The select the Call Center model.
4. Click Simulation | Save & Simulate. This will begin the model simulation. The default simulation time is 40 hours (simulation time, not actual time). The speed of the simulation can be adjusted by using the horizontal scroll bar at the top of the simulation window.
5. When the simulation completes you will be asked if you want to see the results. Click the No button. You will return to the model layout window.

Test your connection to the Training Site:

• Login in to the training site on the Monday preceeding the start of the course between 10:00 and 11:00 AM (Eastern Time).
• Each participant must verify their connection during this time.
• A separate email with site login instructions will be sent to participants

Cancellation Policy:

• If you cancel more than 21 days prior to the course, you receive a full refund.
• If you cancel between 14-21 days prior to the course, you receive a 50% refund.
• If you cancel less than 14 days prior to the course, you receive no refund.