Complete the following form to start your ProcessModel Download. The current version of Processmodel is 5.3.0. All fields are required.
I used ProcessModel to help out operations staff in the contact center. Our people were originally thinking they would have to hire and train an additional 500 CSR's. The modeling pointed out were the real problems were and how to re-engineer the process with the addition of only 125 CSR's. That is a $14 MM saving.
Michael B. - Vangent
The tool allows a high-level view of the process very quickly, yet allows drill down of sub-processes through link pages. Everyone loves pictures and can understand them very quickly. With the drag-and-drop capability, it is easy to build the model and capture a very intuitive dynamic process model.