We have already helped thousands of companies dramatically
improve their processes. Below are stories about how ProcessModel
has already been successfully implemented.
Financial Services/Document Flow Success
Stories |
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GE
Capital — Six Sigma project restructures team
and reduces turnaround time by 58% in credit approval
process. |
| |
Fannie
Mae — Fannie Mae defines a new level in efficiency
for their entire industry |
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Thiokol
— ProcessModel helps Thiokol streamline their
processes for obtaining patents on intellectual property,
saving millions on potential lost revenue.
|
Manufacturing Success Stories |
| |
Custom
Windows — Using ProcessModel in their Lean initative,
Custom Windows increases throughput by 23% saving $700,000
and 2,000 square feet of floor space. |
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CMI
— Heavy machinery manufacturer saves $1.5 million in
a single project. |
| |
Becton
Dickinson — Medical device manufacturer uses
ProcessModel to increase production by 14% and avoids
$1 million in capital spending. |
| |
Kodak
— Management and workers in Rochester, NY uses
ProcessModel to see the whole picture of how manufacturing
systems really work. |
| |
Wyman-Gordon
Casting — Wyman Gordon uses process simulation
to reduce work in process and figure out how to meet
an increasingly complex order schedule. |
| |
Steelcase
— Office furniture manufacturer optimizes kanban
reorder levels, reduces floor space requirements and
saves more than $100,000 per facility. |
| |
Hangers
— Hangers uses process simulation to simulate efficiency
of central dry cleaning plant and achieves an increase of
10,000 garment throughput without incurring overtime.
|
Customer Service/Call Center Success
Stories |
| |
Galileo International
— Galileo uses ProcessModel to analyze various
'what-is' scenarios and streamline sales force automation
(SFA) and customer relationship management (CRM) implementation. |
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KPMG
— KPMG maximizes their internal Consulting Support Center
through process simulations. |
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Steelcase
— Steelcase uses ProcessModel for value stream
analysis and reduces the cost of their dealer network
by $133 million. |
| |
ecFirst.com
— ecFirst.com optimizes their call center operations
to support e-commerce and reduces abandon rates from
15% to 4%.
|
Healthcare Success Stories |
| |
Premier
— Premier optimizes the process for transcription,
processing and delivery of prescription medications. |
| |
Veteran's
Administration — Consulting firm, Dynamics Research,
identifies inefficiencies in the billing and collections process
for the VA's new customer accounts center.
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Supply Chain/Logistics Success Stories |
| |
Andersen
AFB — ProcessModel helps increase throughput of
refueling systems even while 50% of the refueling hydrants
are inoperative. |
| |
Qwest
— Consulting firm, Systems View, helps Qwest (formerly
US West) apply lean principles to the installation and
repair of residential phone lines and internet access. |
| |
US Air
Force — PricewaterhouseCoopers and USAF team
up to ensure efficiency in the process for conducting
routine maintenance on operational aircraft. |
| |
Canada
Post — Canada Post save $2 million per year
with optimized mail sorting operations at their Hamilton
mail processing facility.
|
Technology/IT Success Stories |
| |
Owens
Corning — Information Systems team uses ProcessModel
to work out glitches in the system design process. |
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Imation
— ProcessModel enables consulting team to tailor
technology solutions to customer's unique needs and
achieve buy-in. |
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Federal
Aviation Administration — FAA saves millions in
hardware and software purchases by understanding exact operational
needs for concurrent users.
|
Sale and Marketing Success Stories |
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3M
Corporation — Find out how 3M used ProcessModel
to reflect huge savings in its sales process. |
